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Privacy Policy

Effective Date: March 25, 2026  •  Last Updated: March 25, 2026

Tardigrade Packaging ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully.

1. Information We Collect

Information You Provide Directly

When you request a quote, fill out a contact form, or communicate with us, we may collect your name, company name, email address, phone number, shipping address, and details about your packaging requirements.

Information Collected Automatically

When you visit our website, we automatically collect certain information such as your IP address, browser type, operating system, referring URLs, pages visited, and time spent on those pages through cookies and similar tracking technologies.

Business Information

In the course of providing packaging solutions, we may collect business-related information including industry type, order history, preferences, and communication records.

2. How We Use Your Information

We use the information we collect to: process and fulfill your packaging orders and quote requests; communicate with you about your orders, products, and services; send you marketing communications (where you have consented); improve our website and services; comply with legal obligations; and prevent fraud and ensure security.

3. Information Sharing & Disclosure

Third-Party Service Providers

We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you — such as logistics partners, payment processors, and marketing platforms — subject to confidentiality obligations.

Legal Requirements

We may disclose your information when required by law, court order, or governmental authority, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any such change.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to: access the personal information we hold about you; request correction of inaccurate data; request deletion of your personal data; object to or restrict our processing of your data; and data portability. To exercise these rights, please contact us at info@tardigradepackaging.com.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our website after changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@tardigradepackaging.com or sales@tardigradepackaging.com.